The difference between min_stay
and min_stay_arrival restrictions

The channel manager supports two types of restriction:
min number of nights (highlighted green) and min number of nights on arrival (highlighted blue)
The channel manager supports two types of restriction:
min number of nights (highlighted green) and min number of nights on arrival (highlighted blue)
For example a hotel has a rate plan with some discount in case guest books a minimum of three nights. In such a rate plan the restriction is permanent and works for a huge period or for all dates in the future at all.

The 3-nights restriction can be set like this:

  1. using min_stay restriction
OR
2. using min_stay_arrival restriction
And both these restrictions will work equally - the length of any reservation during the period from 1st of September to 8th of September must be not less than 3 nights.

But if the hotelier wants to set the restriction for a small period, for example a weekend package with arriving on Friday or Saturday and staying for three days, we can see the difference between min_stay and min_stay_arrival on a border of date with the restriction and a previous date without the restriction.

If the min_stay_arrival was set on 4th and 5th of September for a minimum of 3 nights it will work like a weekend package. Anyone who wants to arrive on 4th of September (Friday) or 5th of September (Saturday) must book a minimum of 3 nights. And at the same time guests who want to arrive on 3rd of September (Thursday) will be able to make 2-nights reservation from 3rd to 5th of September.
Let's sum up.

The "min_stay" works as described below:

If any part of a new reservation includes the "min_stay" restriction date(s), it cannot include less than the minimum number of days on the stay restriction in order to be booked. For example, if a "min_stay" restriction is set up on Saturday for 3 nights, a guest trying to book a reservation for Friday through Saturday would not be able to book a reservation, as it includes fewer than the minimum number of days on the "min_stay" restriction. If a guest wanted to stay Friday, Saturday, and Sunday, then he would be able to book the reservation. Or another example: A three-night "min_stay" is set for August 16th. Any guest whose stay includes that day (August 16th) must stay at least 3 nights.

The "min_stay_arrival" works differently:

New reservations arriving on the date where a "min_stay_arrival" restriction is in place, must meet the minimum number of days on the "min_stay_arrival" restriction in order to be booked. For example, if you have a "min_stay_arrival" restriction on Saturday for 3 nights, a guest trying to book a new reservation for Saturday only, would not be able to book a reservation, as it does not satisfy the "min_stay_arrival" restriction of 3 nights. If the new reservation were arriving on Saturday for 3 nights, then the reservation would be able to be booked. A guest trying to book a reservation for Friday and Saturday would also be able to book the reservation, as it does not arrive on Saturday and is not subject to the "min_stay_arrival" restriction.
Attention!
The restriction min_stay_arrival is only supported by Booking.com, Academservice and Svoy Hotel channels.
To learn more about our booking engine, to get demo or commercial terms, please do not hesitate to contact us!

yana.p@otagateway.com

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